Refunds and Returns

If you are unhappy with your purchase – please email tricia@trulylovelycandles.co.uk as soon as possible so we can rectify any issues.

If your order arrives in less than perfect condition, please provide a photograph to tricia@trulylovelycandles.co.uk  so we can organise a replacement or refund.  We are unable to provide refunds or exchanges without proof of goods.

When returning a product, it must be returned unopened/unused in its original packaging to 35 Miranda Drive, Heathcote, Warwick, CV34 6FE United Kingdom.